For customer success
Know which accounts are waiting for what
Your accounts tell you what they need in calls and reviews, and you promise to pass it on. AntNexo keeps each request tied to the customers who asked, so you can make the case for them and tell them when it's done.
Sounds familiar?
"I'll pass it on"
You hear a request in a call, write it down and send it to product. A quarter later you can't say what happened to it.
Big accounts sound like everyone else
A request from your largest customer and one from a trial look the same in a list. Making the case means building a spreadsheet.
Renewal comes before the answer
The account asks at renewal whether their request is planned, and you find out at the same moment they do.
What changes with AntNexo
See who asked
When your app signs users in through the widget, their posts and votes carry their name and company, so each request shows the accounts behind it.
How it works →Revenue behind each request
If your app also sends each user's monthly revenue, initiatives add it up from the people who voted. Product sees the demand in money, not only in votes.
How it works →An answer before renewal
The public roadmap shows what's in Now, Next and Done. Send an account the link instead of chasing an update.
How it works →Accounts hear when it ships
When the team announces a feature in the changelog, customers who signed in and posted, voted or commented on its requests get an email in their language.
How it works →Your first week
- 1
Sign users in from your app
Ask your developers to pass a signed token from your backend to the widget, with each user's name, company and, if you want, monthly revenue.
- 2
Log requests where they belong
After a call, ask the customer to post or vote on the board, or find the post and send them the link, so the request counts under their name.
- 3
Bring the list to planning
Open the initiatives with the most votes and revenue behind them, and show product which accounts are waiting.
Questions
Can we start on the Free plan?
Yes. Free has no time limit and needs no card: 2 boards, 2 team members, the widget, AI duplicate merging and 500k AI tokens a month. Pro removes the limits on boards, team members and AI, adds all 25 visitor languages and a custom domain.
Where does the revenue figure come from?
From your app. Your backend adds each user's monthly revenue to the token it signs for the widget; AntNexo adds it up per initiative from the people who voted. It is a number without a currency, and you set how much it counts in priority in your workspace settings.
Does it connect to our CRM?
Not yet. Revenue comes from the signed widget token your app sends. Integrations with tools like Intercom and Zendesk are coming on the Business plan.
Where is our data, and can we take it with us?
Our servers and database run in Frankfurt, in the EU, and our privacy policy lists every company that processes data for us. An owner can export the workspace's data at any time.
For other teams
Product managers
One list of requests with duplicates merged, priorities from votes and revenue, and a roadmap that answers "when?".
Learn more →Support teams
Stop answering the same request in twenty tickets: point customers to the board, and let them hear when it ships.
Learn more →Founders
A free feedback board and roadmap you can open today, in any language, with AI doing the sorting.
Learn more →Developers
A widget in two script tags, signed sign-in from your backend, and a board on your own domain.
Learn more →Hear every customer, starting today
Create a workspace in a minute, share your board, and let the AI sort the first posts for you.
Free plan, no card needed.